I went online to make my appointment for a consultation/quote. They gave me an appointment within the week. Sales person did a good job of laying out options and pros and cons of the various choices. The prices were actually less than we expected for the LVP that we chose to cover the entire first floor. Installation team was fantastic. The supervisor was all over it. If he found the smallest issue he immediately had his crew making corrections. End result was fantastic. The only reason I held back on the 5th star is they came up short on materials and I will have to wait 7 to 10 business days for them to finish the last 50 sqft of the dining room.