Mike Skinner arrived promptly for our appointment which turned out to be a pleasant and informative meeting. Mike immediately addressed my concerns for my carpeting and tile issues and made appropriate suggestions which helped to make my decisions easier. He explained and showed me the different types of carpeting, explaining the purpose of each as well as the choices in both the solid and mixed colors. The whole procedure was explained on what I would expect as well as the proper steps that I needed to do to make this job done properly. Thank you, Mike, for helping on choosing my new flooring. I felt very comfortable and assure that this process will go smoothly.