Never had so much trouble paying for the finished job. Down payment went through. We write check, salesman put it his computer it went right through. No problem. Well this was the case trying to pay the balance they called and said check didn’t clear the bank. No good. Well after 4 phone calls and us having to call our bank it finally after 3 weeks was paid but we had to put it on our debit card. The Installer or someone at Empire accounting department or billing has input the checking account number incorrectly, actually more than once before they said we had to pay with debit. I’m sure they may have taken a credit card also. Was very disappointed that they could not just get our checking right after giving it to them several times. Not to mention the installers look right at the check. Input info and then marked it void and handed it back, which is the process that is suppose to work. All solved now after 3 weeks