The salesman that came out was awesome. Honestly, I can’t remember his name since it has been a few months, but he was courteous, polite, entertaining and honest. The entire process went very smooth and every one we spoke to on the phone was also very courteous and polite. The install guys were on time and did a great job! The install was only one day for upstairs bedrooms, hall and our stairs. I highly suggest going with them if you want a simple and straight-forward process. We are VERY satisfied with every thing this company and it’s amazing employees had to offer!