I decided to purchase new tile for my ? house for $6500.00 after manager reduced the price from $11500.00 retail to retain business with me for the inconvenience of being turned down from Wells Fargo even though I have 3 brand new dodges for $167,000.00 $35000.00 in credit cards and a paid for home with a new roof 7 new windows from home depot and 2 new bathroom remodels 19,000.00 been at my job 17 years lifetime guarantee on materials hopefully I have made the right decision choosing them although have 235 complaints and only half resolved.