This is what my $20,000 purchase adventure has been with 50Floor: Purchased tile for main floor and carpet for 2nd floor in a 2150 sq ft townhome… Tomorrow will be day 11 of our tile installation – 6 more than sales person represented, 4 more than tile installers quoted, and the 50Floor Installation Manager couldn’t care less “it’s up to the installers”. Not anywhere near done. Needing another 2 – 3 days assuming they could 1) show up, 2) work more than 5 hours a day. Very poor experience due to inadequate controls over subcontractors. 50Floor Installation Management not motivated to help consumers once the sale is complete. Subcontractors do not feel obligated to perform and complete job in stated timeframe, work full days to complete task (less than 5 hours every day), begin work day on time (often more than 2 hours later then their stated start time), announce to consumer they are taking a day off for personal reasons despite job not completed/already days overdue. We’ve rescheduled other subcontracts twice to accommodate their inability to complete job at out of pocket costs to us. We’re unable to recommend 50Floor due to inability to control subcontractors and misrepresentation of service and performance consumer should expect during installation process. As of this week we have main floor tile not anywhere close to complete – and are trying to manage other contracts around their deficiencies – upstairs carpet arriving on Monday, painters arriving on Wednesday, furniture arriving on Thursday. The 10% more you will spend with other suppliers will be worth it to you. P.S.: Carpet guys were great.