I must admit when purchasing my Kitchen floor from 50floor I was not too thrill about the price, thinking they were just like their competitors. Boy was I wrong they are truly a Premier Company. I complained about my floor when it was first laid, the QA guy came buy and took a look and a few pics. To my surprise with-in a couple of days he called and said they would replace the whole floor. WOW talking about Customer Service they replaced the whole floor at no extra cost to me.