We asked for an appointment on line for the next day, just like the jingle, Jerry showed up Thursday! Jerry was very helpful and professional. The carpet came in within a week. We replaced the carpet in 7 rooms plus a Stairwell. The installers were on time and courteous, everything was done and cleaned up as promised in one day! Love our new floors! We are recommending 50 Floor to friends who plan to replace next year and will use them again!