The crew (3) were excellent. Phone calls from 50 floor about arrival time were received the day before and day of arrival. They called for directions after having the wrong address. Once they arrived it was all business. Great communication as to what would happen and constantly kept us informed as to what was happening. Worked with us on the staining color of the hardwood floors. The job was done in 6 hours and we are so pleased. Highly recommend 50 Floor!